ajay prabhakar k

• Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction. • Resolved an average of 350+ customer inquiries per week, consistently meeting all performance milestones for speed, accuracy, and customer satisfaction. • Leveraged strong problem-solving and communication skills to address technical and non-technical issues, ensuring seamless customer experiences. • Maintained a 95%+ first-call resolution rate, contributing to improved team efficiency and customer retention.