Business Analyst with experience in data analysis, project management, and relationship management. Skilled in SQL, Tableau Desktop, Power BI, OBIE, Python, R,SPSS, MS Excel/ Pivot tables and MS Office. Possesses strong analytical abilities and attention to detail. Excellent data analysis, modeling and forecasting skills. Trained in Business PROCESS Analysis and proficient with Python and SQL.
PGD Business Analytics
Work & Experience
10/2019 to 10/2021 Business Analyst Firstbank Nigeria Limited • Conducted interviews with key business users to collect information on business processes and user requirements. • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations. • Maintained ownership and generated about 25 fully automated SAS reports, enabling increased visibility and control of credit risk. • Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes. • Trained and mentored analysts on SAS programming, analytics and influential communication. • Developed data mining algorithms to identify and classify patterns in data • Optimized data access and storage to improve performance of analytics systems • Identified patterns and trends in large data sets and provided actionable insights • Executed analysis of risks and identified risk mitigation strategies • Generated business intelligence reports to inform strategic decision-making • Collaborated with stakeholders to define project objectives and criteria • Interacted with internal customers to understand business needs and translate into requirements and project scope • Analyzed large datasets to identify customer behavior patterns, leading to a 10% increase in conversion rates for targeted marketing campaigns. • Utilized statistical modeling to predict credit default risk, resulting in a 15% reduction in non-performing loans. • Conducted market research to identify emerging trends and competitive threats, contributing to successful product launch strategy development. • Benchmarked bank's products and services against competitors, leading to recommendations that improved the bank's competitive position and resulted in a 5% increase in market share. • Produced monthly reports with key performance indicators (KPIs) used by senior management to make data-driven decisions, resulting in a 10% increase in profitability. • Collaborated with cross-functional teams to identify bottlenecks in loan approval processes and recommended changes that reduced processing time by 20%. • Conducted comprehensive review of customer onboarding procedures, resulting in a 15% reduction in customer acquisition costs. • Implemented data governance practices that improved data accuracy and reliability by 25%, reducing errors in financial reporting and risk assessment. • Led data quality audits and established data cleansing processes, resulting in a 30% reduction in data discrepancies.
• Built and maintained relationships with new and existing clients while providing high level of expertise. • Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills. • Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products. • Achieved goals for sale of bank products and services and exceeded performance metrics for customer service. • Generated new business and referral clients in partnership with financial advisors and branch team. • Assisted customers with needs such as opening accounts, depositing or transferring funds, updating account details and signing up for new services. • Planned portfolio solutions after carefully analyzing clients' financial health and future requirements. • Supported end-to-end credit management process, submitted complete loan documentation and supported credit originations for credit compliance. • Managed portfolio of 200 high net worth (HNW) clients with $150 million in total assets.
• Serve customers with fresh meat products • Unload deliveries, portion meat, and check product quality • Answer customer inquiries • Academic Projects • Restocked products based on available inventories and customer demands. • Completed inventory counts, reordered stock and removed expired items from supply. • Maintained excellent levels of food safety by frequently checking product dates and temperatures. • Analyzed meat temperatures for safety and quality and monitored heat conditions for stability. • Accurately operated cash register to process customer payments.