Analytics Manager

Job Description

Porter: Creating Impactful Journeys

At Porter, we’re not just passionate about improving productivity; we’re on a vision to Moving a billion dreams one delivery at a time. We empower businesses, both large and small, to optimize their operations and unleash unprecedented growth in their core functions. Join us in pioneering the future of last-mile logistics, one that’s poised to disrupt the industry and redefine the way we think about transportation.

Why Porter?

Industry Leadership: As the fastest-growing leader in last-mile logistics, we have a pan-India and International presence with operations spanning multiple cities. With a fleet size exceeding 750k driver partners and 15 million customers. Porter is at the forefront of this dynamic and rapidly expanding sector.
Cutting-Edge Technology: Our industry-best technology platform has garnered over $150 million in investments from renowned backers, including Sequoia Capital, Kae Capital, Mahindra Group, LGT Aspada, Tiger Global, and Vitruvian Partners. We leverage technology to drive efficiency, innovation, and unparalleled service.
Ambitious: We’re not just solving problems; we’re addressing a massive challenge and going after a market with a valuation surpassing $50 billion USD. Our ambition extends beyond last-mile delivery; we aim to disrupt all facets of logistics, including warehousing and LTL transportation.
Thriving Community: Join a community of passionate individuals who are committed to doing the best work of their lives. At Porter, we value the spirit of collaboration, innovation, and embracing challenges head-on.
Be a Part of Something Extraordinary:

If you’re ready to make an impact, be at the forefront of innovation, and embrace the challenges and opportunities of a fast-paced work environment, Porter is the place for you. We’re not just building a brand; we’re creating a household name in transportation. Join us and be part of the revolution – where every day is an opportunity to redefine what’s possible.

If you are ready to make a significant impact and shape the future of Porter, apply now and be part of our exciting journey!

Responsibilities

This role requires a person to support & drive business charters & accompanying products by aligning with business & product stakeholders and building & nurturing a team to aid in this. Responsibilities include

Business and product alignment | Analytics scoping and planning

Understand and align business and product initiatives working with stakeholders.
Help shape business / product requirements formulation into analytics / data scope.
Formalize requirements into roadmaps and iterations – accounting for dependencies.

Project Management

Drive project execution using effective prioritization and resource allocation.
Resolve blockers through technical expertise, negotiation, and delegation.
Strive for completeness of solution through stand-ups and course-correction.

KPIs and metrics

Drive business-level KPIs
Ensure all initiatives and product features resonate with and amplify those KPIs.
Responsible for high-level design and data architecture impacting performance.
Envision data APIs and set up proper ownership structures.

Team Management

Manage a team of 5-8 members and a portfolio of 1-2 business charters.
Do regular one-on-ones with reportees to ensure resource welfare.
Periodic assessment and actionable feedback for progress.
Recruit new members with a view to long-term resource planning through effective collaboration with the hiring team.

Process design

Formulate SLA benchmarks and set up processes to ensure on-time ad-hoc requests resolution + issues tracking + solving for inefficiencies and effort duplication.
Establish good code review practices – using this as a nurturing tool.
Set up communication channels (blog / newsletter) and feedback loops for knowledge sharing and stakeholder management.
Explore the latest best practices and tools for constant upskilling.

Analytics Stack

Analytics : Python / R / SQL + Excel / PPT, Colab notebooks
Database : PostgreSQL, Amazon Redshift, DynamoDB, Aerospike
Warehouse : Amazon Redshift
ETL : Lots of Python + custom-made
Business Intelligence / Visualization : Metabase + Python/R libraries (location data) + Dash
Deployment pipeline : Docker, Jenkins, AWS Lambda
Collaboration : Git, Dropbox Paper

Qualification Prerequisites

Analytics experience of minimum 7 years
Experience managing an Analytics team of at least 4 people end-to-end
Exposure to consumer facing products (product org experience preferred)
Strong technical background and ability to contribute to design and review
Familiarity with our current or a similar analytics stack