Call Quality Analyst (Multilingual – Tamil, Telegu, Kannada and Malayalam)

Job Description

🚀 We’re Hiring – Call Quality Analyst (Multilingual – Tamil, Telegu, Kannada and Malayalam) | Pune, India 🌏📞

Are you passionate about quality assurance in the BPO industry? Do you have an eye for detail and proficiency in multiple languages? If so, Transcom India has an exciting opportunity for you!

We are looking for a Call Quality Analyst (Multilingual) with at least 1 year of experience in QA (BPO) to join our team in Pune. If you have the skills to assess multilingual customer service calls, ensure compliance with quality standards, and provide actionable feedback to improve performance, we’d love to hear from you!

📌 Role: Call Quality Analyst ((Multilingual – Tamil, Telegu, Kannada and Malayalam)
📍 Location: Pune, India (Onsite – Kharadi)
💼 Experience: Min. 1 year in QA (BPO)
🎓 Qualification: Graduate (Any Discipline)
💡 Skills: Multilingual Proficiency | Call Auditing | Quality Reporting |

Feedback & Coaching

🔹 Why Join Us?
✅ Work with a global leader in the BPO industry.
✅ Growth opportunities & career advancement.
✅ Dynamic & inclusive work culture.
📩 Interested? Apply now!
📧 milena.david@transcom.com
📞 8237232352