FreshWorks is a cloud-based software company that provides customer engagement solutions to businesses of all sizes. Founded in 2010, the company has grown to become a leader in the customer engagement space, with over 50,000 customers in 120 countries. FreshWorks offers a suite of products that includes customer support software, IT service desk software, and marketing automation software. The company’s products are designed to help businesses improve customer satisfaction, streamline their operations, and increase revenue. With a focus on innovation and customer satisfaction, FreshWorks is poised for continued growth and success in the years to come.